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(773) 697-3511
4112 N. Lincoln Ave
Chicago, IL 60618


What are custom orthotics?

From plantar fasciitis to shin splints, bunions to metatarsalgia, custom orthotics help correct a number of common foot and lower limb problems to relieve pain and improve your quality of life. Dr. Lagdaan and Dr. Hoffmann can determine which custom orthotic is right for you, based on your condition, history and a thorough examination. At Lincoln Foot and Ankle Center, we perform gait analysis with MetaScan to evaluate the biomechanical issues that are causing foot and ankle pain. Our doctors may also prescribe special cushioning, padding and coverings to address your needs in order to enhance performance, prevent ailments, correct alignment or accommodate you. At Lincoln Foot & Ankle Center, we use a lab called FootMaxx to manufacture our custom orthotics. Take a virtual tour of the high tech lab here!

The foot is the foundation of your body. A strong, stable, and biomechanically efficient foot is paramount for total body health. The alignment or support you receive from your custom made orthotics can help relieve pain or enhance your performance.

What do custom orthotics do?

Custom-contoured arch support, heel cups, and arch and heel-stabilizing functions are the primary functions of most custom orthotics. Your custom orthotics are unique and different from the internal surfaces of your normal shoe gear. Your custom orthotics can play a key role in keeping you active, comfortable and happy for many years to come.

Common foot and ankle ailments treated with custom orthotics

Achilles Tendonitis Plantar Fasciitis
Adult Acquired Flatfoot Pediatric Flatfoot
Pes Cavus (High arch) Hallux Limitus
Metatarsalgia Neuroma
Sesamoiditis Lateral Ankle Instability
Limb Length Discrepancy Intoeing Gait


Will insurance cover the cost of a pair orthotics?

Many insurance plans will cover all or a portion of the cost of custom molded orthoses. The staff and Lincoln Foot & Ankle Center can call your insurance carrier on your behalf to find out what your plan covers.

Is there a break-in process with my orthotics?

Yes. Your doctor may have a specific break-in process based on your condition. Typically, it will take 10 days for a patient to become accustomed to new orthotics. Be sure that your orthotics fit flat and level in your shoes.

Day 1: Wear no longer than 1 hour
Day 2: Wear no longer than 2 hours
Day 3: Do Not Wear Orthotics, Take a Break
Day 4: Wear no longer than 3 hours
Day 5: Wear no longer than 5 hours
Day 6: Do Not Wear Orthotics, Take a Break
Day 7: Wear no longer than 7 hours
Day 8: Wear no longer than 9 hours
Day 9: Do Not Wear Orthotics, Take a Break
Day 10: Wear up to 10 hours
  • Do not wear orthotics for athletic activity during the break-in period.
    Wait until the 10th day before doing any intense activity such as running or playing sports while wearing your orthotics.
  • If you experience any joint pain while wearing orthotics stop wearing your orthotics and contact Dr. Lagdaan or Dr. Hoffmann.
  • Each orthotic is custom made for you and your needs. This may require you to follow alternative instructions from your doctor.
How long do orthotics last?

The custom orthotic can last 5 to 10 years. The topcover for the orthotic typically requires refurbishing after 1 to 2 years.

What is the turnaround time that can be expected for custom orthotics?

Custom orthotics take 2 to 4 weeks to be manufactured and shipped back to Lincoln Foot & Ankle Center.

Meet Dr. Kaye Lagdaan

Our Doctors

Dr. Heidi Hoffmann Dr. Kaye Lagdaan

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Office Hours

Monday - Friday9 AM to 6 PM
SaturdayBy appointment

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About Us

About Us

Lincoln Foot & Ankle Center provides both surgical and non-surgical care of the foot and ankle in Chicago.

Contact Us

Contact Us

4112 N. Lincoln Ave.
Chicago, IL 60618
(773) 697-3511